Privacy & Cookies Policy
How Rila Publications Ltd collects, uses and protects your personal information, and how cookies are used on our websites.
Privacy overview
This Privacy Policy explains the practices employed by Rila Publications Ltd (trading as Rila Institute of Health Sciences) in collecting and using your information and the ways in which you can influence these. This Privacy Policy relates to websites operated from time to time by Rila Publications Ltd.
Rila Publications Ltd will collect various types of information about you through your use of our websites to process your requests and orders, to provide a more personalised web-surfing and shopping experience and to help us improve the services we offer. In doing this we may also collect anonymous information about you through the use of cookies. Rila Publications Ltd will be the Data Controller of any personal data we collect about you.
What information do we collect about you?
Through Rila Publications Ltd websites you can, amongst other things, order products and services, enter competitions, subscribe to our publications, vote in polls, play games, complete surveys and place postings on forums.
In order to process your requests and orders and other activities, it may be necessary to collect personally identifiable information about you. The type of personally identifiable information that may be collected includes, but is not limited to: your name, address, email address, telephone number and credit/debit card information. You may also be asked to provide additional, non-mandatory pieces of information for our research purposes or choose to provide information by making a posting on a forum.
In addition, we may collect anonymous information about you and your website usage through the use of cookies. Such information will not be personally identifiable to you. If you choose, you may opt out of allowing our cookies to collect information about you. Please see the cookies section below for further information.
Some Rila Publications Ltd websites offer services that require you to set up an account prior to receiving such services. To create a secure account you may use your email address and a password or, if the website offers a Facebook single-sign-on service, you will be able to register for and log in to your account using your Facebook account.
If you choose to use the Facebook single-sign-on service we will gain access, upon your explicit consent, to your basic Facebook profile information, such as your name, profile picture and list of friends and any other information notified to you by Facebook prior to you completing the single-sign-on authorisation process.
How will we use the information about you?
We will use the personal information you provide to us to process your orders and requests. We may also use this information to communicate with you directly, for example to notify you in the event you have won a competition or to contact you in relation to an account you hold with us.
We will use the anonymous information we collect about you to analyse web usage and compile aggregate statistics about our users. We will use this non-personally identifiable information for advertising and marketing purposes and to enable us to provide a more personalised internet experience. Please see the cookies section below for further information.
Marketing
From time to time we will ask you whether you wish to receive marketing material from Rila Publications Ltd containing information about our products and services. If you do not wish to receive such information, please ensure that you opt in or opt out of receiving such information as appropriate.
If you have consented to receiving such material, you may opt out at a later stage:
- Emails: by clicking on an email unsubscribe link.
- SMS: by following the instructions in any SMS message received.
- Post or telemarketing: by writing to The Head of Database Marketing at Rila Publications Ltd, Rila House, 73 Newman Street, London, W1T 3EJ.
Upon registration for competitions or other online services you may, in some cases, be automatically opted in to receive email marketing, newsletters or partner promotions containing material. If this is the case you may unsubscribe at any time by clicking on the email unsubscribe link.
What will we disclose to third parties?
If you consent we may sell, rent or trade your personal information to third parties for their marketing purposes. Such third parties will be carefully selected and registered with the Information Commissioner.
We may also pass your personal information to third parties to enable them to process a request, order or service; to supply you with a prize in the event you win a competition; or in order to obtain professional advice.
We may provide anonymous, non-personally identifiable aggregate information to advertisers and our business partners, including information relating to sales and web usage, to enable us to sell advertising and monitor the efficacy of our business partnerships. We may also pass such statistical information on to reputable third parties for onward sale.
It is possible that Rila Publications Ltd could merge or be acquired by another business. If this happens we may share the information that relates to you. You will be sent notice of such an event. Rila Publications Ltd reserves the right to disclose personally identifiable information in order to comply with the law, applicable regulations and government requests. We also reserve the right to use such information to protect our operating systems and integrity as well as other users.
Any third parties employed by us to process your data on our behalf are subject to contractual obligations to protect the security of your data in accordance with the terms of this Privacy Policy.
How do we protect your information?
Once we have received your data we will ensure that it is treated with the utmost respect and in accordance with the Data Protection Act 2018 and any applicable regulations. Your data will be stored on our secure server within the UK. We follow strict security procedures so that the data we collect is stored and disclosed appropriately and securely.
Unfortunately, the transmission of information via the internet is not completely secure. Although Rila Publications Ltd will do its best to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk.
Other websites
Clicking on links and advertisements on our websites may result in your transfer to another website, where data privacy practices may vary from those of Rila Publications Ltd. If transferred to another site you should consult its privacy policy, as we are not responsible for and have no control over information submitted to or collected by these third parties.
Changes to our privacy policy
Rila Publications Ltd keeps this privacy policy under review and may update it at any time. Any updates will be made on this page so that you can always find out what information we collect, how we use it and under what circumstances we will disclose it.
How to contact us
If you have any queries relating to the Rila Publications Ltd Privacy Policy, please contact us in writing:
The Head of Database MarketingRila Publications Ltd
Rila House
73 Newman Street
London, W1T 3EJ
What is a cookie?
A cookie is a small text file that we, and in certain circumstances third parties, place on your browser when you visit our websites or open some of our emails. Cookies allow Rila Publications Ltd to recognise you each time you revisit one of our websites and provide you with a more personalised user experience. A variety of cookies exist for use in specific circumstances.
How do we and third parties use cookies?
Information about you may be collected through cookies when you use Rila Publications Ltd websites and/or selected third-party sites. It is essential that we use some cookies to provide services you have requested. Some cookies, while useful, are not essential. Please see “How to manage or refuse cookies” below for further details.
When you initially enter one of our sites we may place an anonymous cookie on your browser to recognise you the next time you visit. We may also place a further cookie when you register for one of our services, enabling us to remember you when you sign in, eliminating the need to re-enter login details and customising your future use of our sites.
Cookies may track your use of Rila Publications Ltd websites to help us develop them, for example by determining which parts are more popular and adapting content accordingly. We may also use cookies to provide behavioural advertising and monitor advertising on our sites.
Small pieces of code called pixel tags, web beacons or GIF files may be used with cookies to help us manage and monitor online advertising and wider business arrangements with third parties. These files allow us to aggregate anonymous information about advertising and website usage, including advertising responses, page views, promotion views and purchases. They may recognise third-party cookies and indicate which advertisement or link brought you to our website.
How to manage or refuse cookies
If you do not want your browser to accept cookies in the ways described above, you can change your browser settings. You can also delete existing cookies. Blocking all cookies will affect your web experience and may result in parts of Rila Publications Ltd websites not functioning properly.
Some cookies save you time, for example by remembering your contact details when making a repeat order. The process for modifying privacy preferences differs between browsers. For more information, visit:
Use of different cookies
We may use different cookies at various stages of your use of our websites.
Cookies placed independently by third parties
The majority of adverts shown on Rila Publications Ltd websites may be placed by third parties. These parties may generate their own cookies to collect anonymous information relating to the viewing of their advertising. The information collected cannot be used to personally identify someone.
You can find out more about this method of advertising and individual providers through the following resources: